Terms and Conditions
By using our service you agree to the following:
Hire Tradies Pty Ltd is an advertising platform that connects home or commercial owners or renters with Trades people. From here on known as tradies.
At the time of joining, Hire Tradies.com.au checked the tradies licence, name, address and Abn. it is up to the tradie to keep these records valid.
The customer can receive up to 3 free quotes from tradies that match their criteria.
Hire Tradies Pty Ltd is not responsible or liable for the quality of work by tradies, behavior or arrival times. And will not be liable for any injury, damage, accidents or any events on any premises or vehicles.
Hire Tradies Pty Ltd is not responsible for any discussion between the customer and tradie. Or in relation to payment terms.
Hire Tradies Pty Ltd is not responsible or liable for payments from customers to tradies. And will not be liable for payments after or before a job is complete. Hire Tradies Pty Ltd does not hold any money on behalf of the customers or tradies. Tradies will be paid by the customer as per their usual way they receive money after a job is complete on site. The payment terms to the tradie should be discussed between the tradie and the customer before any job starts. And should be paid directly to the tradie.
The customer has the right to rate in an honest and fair review of their tradie after the job is complete.
The customer has the right to cancel any job as they would do regardless of where a tradie obtained them from.
Hire Tradies Pty Ltd has the right to approve or delete any conversation or review we deem unsuitable.
Hire Tradies Pty Ltd has the right to block or delete anyone we deem to be abusing our system.
Hire Tradies Pty Ltd is not responsible for customers behavior, injury or damage to tradies, tradies equipment or vehicles. On a job or traveling to or from a job.
Hire Tradies Pty Ltd charges tradies a monthly fee with no hidden costs per company, per trade, per abn, per state. Hire Tradies Pty Ltd has the right to change the fee with 1 months notice via email at any time. The fee is one flat fee for everyone. For example: If a tradie or tradie company operates more than one trade, for example: electrical and plumbing, then they would need 2 separate memberships. With 2 separate monthly fees and 2 email addresses.
Another example: If a tradie or company operate in more than one state then a fee will apply to each state they cover for that one trade and so on. Free subscription offer is only available once to a tradie or a company in their state. If a tradie or company deletes or pauses their account, and then rejoins, they will not be entitled to any free trials. By canceling or deleting your account during your free trial period forfeits the free offer. They then must pay the subscription amount to activate and continue. If a tradie or company pauses or deletes an account outside of a free tiral period, the tradie or company must again pay the subscription amount to reactivate. Hire Tradies does not hold onto credit card information ever, during subscription or non subscription periods. During subscription the credit card information is encrypted and held with our credit card processor.
Hire Tradies Pty Ltd is not responsible for the amount of work or the quality of work, you as a tradie receive. 3 tradies that suit the criteria, are randomly sent the same job to quote and bid on.
When a tradie or company does not respond in a timely manner to a lead, the response time increases in your ratings. This is visible to the potential customers.
Hire Tradies Pty Ltd has the right to ban any tradie or company from it's platform for overcharging or misconduct. Or any bad publicity that the tradie or company is receiving or has received from media outlets.
Tradies on sign up, to use this service, agree to always give obligation free quotes. Any tradie charging for quotes will be deleted from this service with no notice or warning.
Tradies monthly subscription is automatically prepaid in advanced using a credit card. If the card fails to be charged, an email will be sent to the card holder and the leads will no longer be sent through until such time as the payment is made for the month.
Tradies have the right to pause or cancel their monthly payment at anytime. Hire Tradies Pty Ltd does not refund unused monthly credit.
We reserve the right at all times to edit, refuse to post, or to remove from the service any information or materials which we consider breaches or is likely to breach this Agreement, or which is or may be otherwise illegal or objectionable, and to disclose any information we deem appropriate to satisfy any applicable law, regulation, legal process, police request or government request.
You agree not to use the Service in any unlawful manner and in particular shall not:
Post any material that infringes any patent, trademark, copyright, trade secret or other proprietary right of any person;
Post any corrupted files, files that contain viruses, or any other code that may damage the operation of a computer or other electronic device;
Conduct or forward surveys, contests other than in Communities (as defined below) intended for such uses, and shall not forward pyramid schemes or chain letters;
Download any file Posted by another user of a forum that the user knows, or reasonably should know, cannot be legally distributed in such manner;
Impersonate another person or entity, or falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the original or source of software or other material contained in a file that is Posted;
Cause the Service to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Service is in any way impaired; or
Restrict or inhibit any other user from using and enjoying the Service.
It is your responsibility to ensure that you are entitled to provide the Homeowner Information and you therefore agree to indemnify us against any and all expenses, damages and losses of any kind (including legal fees and costs) incurred by us in connection with any actual or threatened claims of any kind (including without limitation any claim of trademark or copyright infringement, defamation, breach of confidentiality, false or misleading advertising or sales practices) arising from your provision of Homeowner Information.